Effective date: October 14, 2026
Team O’Donnell is a real estate team with eXp Realty LLC. This website, https://odhometeam.com (the “Website”), is operated by Team O’Donnell (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, and protect personal information when you visit the Website, submit a form, or communicate with us by phone, text message, or email.
Information We Collect
- Information you provide: name, email address, phone number, mailing or property address, home search preferences, and any details you share about buying, selling, or financing a home.
- Property search activity: when you register for or use our property search (powered by IDX Broker), we may receive the searches you save, properties you view or favorite, and your alert preferences.
- Communications: records of calls, text messages, and emails between you and our team.
- Log and device data: IP address, browser type, pages visited, dates and times of visits, and similar analytics collected automatically through cookies and tools such as Google Analytics.
How We Use Your Information
- To respond to your inquiries and provide real estate services
- To send property listings, saved-search alerts, and market updates you request
- To schedule and confirm appointments and showings
- To send transaction updates and customer care messages
- To send marketing communications where you have consented
- To operate, maintain, and improve the Website
- To comply with legal, licensing, and brokerage obligations
Text Messaging (SMS)
If you opt in to receive text messages from Team O’Donnell – eXp Realty, we use your mobile number to send the types of messages you consented to (for example, appointment reminders, replies to your inquiries, and, if you separately agree, marketing messages). Consent to receive text messages is not a condition of any purchase or service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. See our SMS Terms & Conditions.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with service providers solely to deliver messages on our behalf.
How We Share Information
We do not sell your personal information. We share it only:
- With service providers who help us run our business and must protect your information, such as our customer relationship management and messaging platform (LeadConnector/HighLevel), our property search provider (IDX Broker), email and calendar services (Google Workspace), automation tools, and website analytics. Subject to the Text Messaging section above.
- With our brokerage, eXp Realty LLC, as required for supervision and compliance.
- With parties to your transaction, such as lenders, title companies, inspectors, or cooperating agents, only when you ask us to or as needed to complete your transaction.
- When required by law, or to protect our rights, our clients, or others.
Marketing emails include an unsubscribe link. You can unsubscribe at any time. We may still send messages related to an active transaction.
Cookies
We use cookies and similar technologies to remember your preferences, keep you signed in to property search, and understand how the Website is used. You can set your browser to refuse cookies, but some features (such as saved searches) may not work.
Data Security and Retention
We use reasonable administrative and technical safeguards to protect personal information. No method of transmission or storage is 100% secure. We keep information as long as needed to provide services, maintain business and brokerage records, and meet legal requirements.
Your Choices
You may ask us to access, correct, or delete your personal information, or to stop marketing communications, by contacting us below. We will respond within a reasonable time and as required by applicable law, including the Delaware Personal Data Privacy Act where it applies.
Children
The Website is not directed to children under 13, and we do not knowingly collect their personal information.
Fair Housing
We are committed to the letter and spirit of the federal Fair Housing Act and Delaware fair housing laws.
Changes to This Policy
We may update this Privacy Policy. The effective date above shows when it was last revised.
Contact Us
Team O’Donnell, eXp Realty LLC
11 Parkway Circle, Ste 200, New Castle, DE 19720
Email: dave@odhometeam.com
Office: (888) 543-4829
Mailing address: 1148 Pulaski Hwy, Ste 121, Bear, DE 19701